If you want, change or enter any information you want to include in the message body. Click the inserted image to activate the Picture Tools, and then click the anchor at the bottom-right corner of the Size group on the Format tab. Those pixel values, even though it’s in CSS, does not get changed into points. Finally, consider the recipient's Internet connection speed. Outlook DPI scaling is one of the most common problems encountered when developing emails and supporting Outlook (alongside the 1px horizontal line issue). You can overcome this by setting the wrapping style of the image to “Top and Bottom”. The image … In regards to correcting Outlook DPI scaling, it’s actually quite simple but not really that clear at first. When an Outlook 2013-2016 user with display scaling above 100% receives that email and then subsequently forwards or replies to it, Outlook will "helpfully" resize the image, changing the underlying HTML code. Our third piece of the puzzle is CSS. I have no problems adding a repeating background image to the body/100% width containing table without VML. For these two, they need to be added in addition to the HTML versions, as they are specifically for Microsoft Outlook (note the mso- prefix), not a replacement. Thankfully, Hybrid emails are already more flexible and a bit more giving than other techniques for developing emails. So we still need the code from Part 1 and 2 we added before, to correct our image scaling. For OneDrive or OneDrive for Business, see Share OneDrive files and folders. This happens because Microsoft Outlook and Apple Mail scale images using the DPI value. Changing the DPI setting on the computer to 120 and leaving the PPI in the code set to 120, we’re again seeing the image at its normal size because the values are the same. And #12, VML is only required for applying a background image to a table Cell. Copy the contents of the email message to a new Microsoft Word document and resize the image in Word. Compressing a picture maintains the height and width of the picture, but reduces the resolution. This means that after compression, the picture can look different than before it was compressed. A user needed to resize images in incoming email. Before we dive into how to solve DPI scaling, let’s first understand why we see these issues with our emails in Outlook in the first place. So if we want to display an image at 300px by 300px, we would create it at 600px by 600px, but still use 300px in the code. Step 4: Right click the inserted picture, and select the Size and Position (or Size in Outlook 2007) in the right-clicking menu. So, how does this play into Hybrid emails?! This issue usually happens when you are using a picture other than 96dpi.When inserting a picture, Outlook will rescale the image as if it was a 96dpi image. If the Outlook email sender's display setting was 125% or 150%, the Outlook email "sender" would send correctly sized images, but the Outlook email recipient of a message sent from them would receive enlarged images. In some cases it may not actually be so bad if you’re not relying on images lining up with specific design elements or other images. Typically the DPI has been set at 96 (or 100% zoom) by default. Depending on your screen resolution, you may only see the Compress Pictures icon. You’ll notice how the O prefix is also used here. Quick Image Resizing in Outlook 2013. For example, Edge is a modern app that does not cause the DPI Scaling issues that Internet Explorer might experience. There are 2 main reasons why we see issues with our emails at 120 or higher DPI: These are the HTML width (and height) attributes that we apply to our tables and table cells to build the structure of our emails. But if wanted the image to be flush with the edges, this would not be ideal. If you want to maintain the picture's proportions, only use the sizing handles in the corners. If you’re going to change it, make sure to test in newer versions of Outlook and it would be best to target Outlook 2007 separately (I have not tried this myself, so test!). Select File. You could even, especially in this particular example, use percentages in the width attributes instead. See their help files for more information on how to obtain a sharing link. Use a file compression utility    - In addition to third-party utilities, Windows includes a file compress utility that uses the compressed .zip file format. When these attributes are used with values that are pixels, they stay as pixels. If we do the opposite and use 96 PII in the code (which we do in Part 2 of our fixes), then it causes rendering issues for those using 120 DPI (image enlarges) in Outlook 2007. If the picture attachment is too large, you can tell Outlook to resize the picture for you when you send the message. Any messages received after a person's mailbox has reached its storage limit can sometimes be rejected. to achieve better results on high-resolution screens), follow these steps: Add your large image to the signature, using the Picture button. Either return to your email message and choose Attach File from the ribbon, or right-click the new zip file, select Send To > Mail Recipient to open a new email message with the file already attached. Hybrid is a method of developing responsive emails without the reliance on media queries. Devthought had a little CSS tip the other day that is definitely worth repeating. For Hybrid emails, nothing changes in terms of Part 1 and 2 above to correct image scaling. This essentially maps or connects this code with the Microsoft Office namespace from Part 1. I could not find it called out in any resource I found about DPI scaling, and I even remember thinking, “I’m using Hybrid development, so how does this apply to me?!”. Thus, an image that is 100x100px gets scaled up to 175x175px (on a 175% scaled screen). Retina images are images that are created at usually twice the size we want to display them at. This is the first step in getting our images to render correctly at a higher DPI, and is needed so that Outlook can understand the next piece we’re going to add. Using the handles in the center of each side will distort the picture. Remember how I mentioned above that other pixel values turn into points? Those who are familiar with resizing picture attachments in Outlook 2003 might wonder where on earth they hid this feature in Outlook 2007 – at first glance, it seems like they removed it completely, when in reality they buried it in the Ribbon. Part 1 & 2 are essentially a pair that work together to fix scaling issues with our images. 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